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NEWS | Oct. 14, 2020

Accessibility Accommodations in the DCAA Application Process

By DCAA Staff Writer

DCAA strives to hire the best and brightest candidates with all types of life experiences and diverse backgrounds. Like all federal government employers, DCAA provides reasonable accommodations to job applicants who need them during any part of the application process. All open DCAA positions are listed on the USAJOBS website, which complies with the accessibility requirements of the Americans with Disabilities Act.

Requesting Accommodations in the Application Process

To request accommodations for the job application, call or email the contact listed on the “How to Apply” section of the job application, which is the “HR Customer Care Center.” This customer service center is run by the Defense Finance Accounting Service (DFAS), which assists DCAA in processing job applications.

HR Customer Care Center
Phone: (317) 212-0454
Email: dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil

You may also contact DCAA’s Selective Placement Program Coordinator:

Name: Patrick Grimes
Email: Patrick.Grimes@dcaa.mil

You may request a reasonable accommodation verbally or in writing; no special language is needed. The individual you contact will help you get alternate formats for the application itself, the required USA Hire assessment, and/or the interview. Examples of accommodations that can be provided include:

  • A sign language interpreter.
  • Telephonic job interview.
  • Assessment questions read aloud.

Schedule A Hiring Authority

The Schedule A Hiring Authority for people with disabilities (Schedule A) is an exception to the traditional hiring process. Schedule A streamlines the hiring process for persons with disabilities and, in some instances, hiring officials may select solely from a list of qualified Schedule A applicants. Read the Equal Employment Opportunity Commission (EEOC) guide to understanding Schedule A or visit the USAJOBS website for helpful information on applying for government positions.

Reasonable Accommodation at DCAA

Disabilities are not taken into consideration until after a firm job offer has been made. If you join DCAA as an employee, you will work with the Human Resources (HR) team to apply and arrange for reasonable accommodations. Examples of reasonable accommodations on the job include:

  • Providing interpreters, readers, or other personal assistance;
  • Modifying job duties;
  • Restructuring work sites;
  • Providing flexible schedules or worksites (i.e., telework); and
  • Providing accessible technology or other workplace adaptive equipment.

For more information, visit our Careers site to learn about hiring programs for individuals with disabilities. You can also review OPM’s directory of federal Selective Placement Program Coordinators.