Fort Belvoir, Va. –
Charity Quan is a Regional Audit Manager (RAM) for the Western Region. Reflecting on her journey, Charity emphasizes the values of respect and support that shapes her perspective and approach to leadership. At DCAA, she sees the agency as a united team, sharing the same goals and mutual respect.
As a RAM, Charity oversees three offices with distinct characteristics and dynamics. Understanding the unique motivations and working styles of each team she shares, “I take the time to understand the people in each office. What motivates each person, and how each team works together. This gives me insight into how I can best modify my leadership to support them in their goals.” Building trust through open communication and fostering a supportive culture are central to her leadership philosophy. Beyond DCAA, Charity extends her support to government partners such as DCMA, embodying the collaborative spirit instilled by her upbringing. Understanding the importance of building trust and providing open communication, she sets the foundation for working and supporting one another.
Charity is committed to empowering her team to pursue growth and development, “I always tell people to keep an open mind to some opportunities that may be outside the box.” She uses respect, trust, and understanding to help encourage others to pursue opportunities. Drawing from her own experience as a participant in the Directors Developmental Program on Leadership, Charity believes in the transformative power of education and strives to create and encourage a culture that embraces learning and advancement, “I would like to support others to pursue these kinds of opportunities as well.”